PRIVACY POLICY

This Privacy Policy aims to provide information about the types of personal data collected by “MarioMax” Ltd., as a data controller, the purposes, grounds, and methods of processing such data, as well as your rights concerning the processing of your personal data.

This policy is drafted in accordance with the principles of Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and the Personal Data Protection Act.

What Information Do We Collect About You and Why?

We may collect personal data about you when you use our website or services, including but not limited to interior design and 3D visualization. In most cases, we require your personal data to conclude a contract, comply with legal obligations, or protect our legitimate interest. Without this data, we cannot provide the relevant services. If you do not provide identification data, we will be unable to offer the service or conclude a contract. We also collect and analyze your data through cookies to improve and optimize the services we offer. Depending on the services you use, we may collect and process the following data about you:

When contacting us through our website:

• Name
• Email address
• Phone number

When concluding a contract with us:

• Name and Personal Identification Number (PIN)
• Address
• Bank details
• Other data you provide when entering into a contract based on the service provided by us

On What Grounds Do We Process Your Personal Data?

We may process your personal data based on one of the following grounds:

• Conclusion or performance of a contract
• Your explicit consent to process your personal data, expressed by sending the data and confirming it
• Our legitimate interest in establishing, exercising, and defending our rights in connection with potential or actual disputes
• Fulfillment of legal obligations related to tax or other legislation

For What Purposes Will We Use Your Data?

Your personal data is necessary for us to:

• Contact you when you fill out our contact form
• Provide an offer
• Conclude a contract for the services we provide
• Marketing purposes

The personal data we collect from you will be used solely for the purposes stated.

Why Do We Use Functional Cookies?

Functional cookies allow us to provide a more personalized experience. They help us remember information (e.g., your username and language preferences), so you don’t have to enter it again during your next visit. The information collected by these cookies is anonymous and does not track your activity on other websites.

Facebook Pixel: We use Facebook Pixel tracking to measure the effectiveness of social media campaigns related to the Facebook platform.
Google Adwords (Conversion): We use Google Adwords cookies to personalize ads and content on our website, limit the number of ads shown, and measure campaign effectiveness.
Google Adwords (Remarketing): We use Google Adwords remarketing cookies to collect data about your activities when visiting our website, websites displaying our ads (advertisers), or websites and online services where we display ads.

Who Has Access to Your Information?

“MarioMax” Ltd. respects and protects the confidentiality of your personal data. In compliance with legal requirements, “MarioMax” Ltd. may disclose your personal data to third parties, such as:

• Hosting companies responsible for maintaining the website and/or its functionalities
• External consultants providing legal and accounting services
• State or municipal authorities or other public organizations authorized to request and receive such information, as well as other authorities in cases prescribed by law concerning legal obligations or judicial proceedings
• Subcontractors who provide an adequate level of protection in the course of our work

How Long Do We Retain Your Personal Data?

Your personal data will be retained for the period necessary to fulfill the purposes described above, but no longer than 5 years unless required by law to keep the data for a longer period. In cases of legal or other disputes, we may retain your personal data for up to 5 years or until the dispute is fully resolved.

Your Rights Regarding Your Personal Data

You have the right to exercise all the rights provided by law concerning your personal data, including:

• Accessing your personal data processed by “MarioMax” Ltd. and obtaining a copy
• Rectifying your personal data if it is inaccurate or incomplete
• Requesting the deletion of your data when applicable
• Requesting the restriction of processing in specific cases prescribed by law
• Objecting to the processing of your personal data in certain cases prescribed by law
• Exercising the right to data portability by requesting your data in a structured, widely used, and machine-readable format
• Withdrawing your consent for data processing at any time, free of charge, when processing is based on consent
• Filing a complaint with the Commission for Personal Data Protection

We strive to keep your data accurate. If you notice any inaccuracies or irregularities, you may correct, update, change, delete your data, or exercise your other rights by contacting us. We will respond to your request as soon as possible, typically within 30 days of receiving it.

You also have the right to file a complaint with the Commission for Personal Data Protection if the relevant conditions are met.

How Do We Protect Your Personal Data?

The security of your data is important to us. When you provide us with your data, we will take all necessary steps and make every effort to ensure that it is processed securely in our systems.

How to Contact Us?

If this policy does not address your questions or you have further inquiries, please contact us directly at the following address:

For “MarioMax” Ltd., VAT: 205338310, email: info@mariomax.bg